Privacy Policy
Last updated: December 2024
1. Introduction
EdutechLabs Global ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational software and services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and contact information (email address, phone number)
- School or institution name
- Account credentials
- Payment information (processed securely through third-party providers)
Usage Data
We automatically collect certain information when you use our services:
- Device information and identifiers
- Usage patterns and feature interactions
- Error logs and performance data
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our services
- Improve and personalize user experience
- Process transactions and send related information
- Send administrative information and updates
- Respond to inquiries and provide customer support
- Analyze usage to improve our products
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
6. Children's Privacy
Our services are designed for educational use and may be used by children under parental or school supervision. We comply with applicable children's privacy laws including COPPA. We do not knowingly collect personal information from children without parental consent.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent
8. Third-Party Services
Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at: